1. Introduction & Ownership
Welcome to PawNose (pawnose.in). We are Dehradun’s leading professional pet care and luxury grooming service provider, operating from Clement Town, Graphic Era, Azaad Nagar, Dehradun. The platform and grooming services are proudly founded and managed by Mr. Arshu, with platform hosting and technical infrastructure supported by AlixDeal Company.
2. Information We Collect
When you book a pet grooming session or use our booking platform, we collect essential contact and location information to provide seamless doorstep services, including:
- Your Full Name and Phone Number
- Service Address (City, Locality, House/Flat Number, Pincode)
- Pet Details and Selected Grooming Packages / Appointment Dates
3. Advance Booking & Strict No-Refund Policy
All advance payments made for pet grooming packages, reservations, or slot bookings on PawNose are Strictly Non-Refundable (No-Refund Policy). Once an appointment is confirmed and our groomer is scheduled or dispatched for your doorstep service, the advance fee cannot be refunded under any circumstances.
If you wish to reschedule your appointment, you must notify us at least 6 hours prior to your scheduled time slot, and we will accommodate your request subject to groomer availability.
4. Pet Safety & Groomer Conduct
Our professional groomers prioritize your pet's health, safety, and comfort. Pet owners are required to inform our team beforehand if their pet has any underlying medical conditions, aggression traits, or skin sensitivities. PawNose and founder Mr. Arshu reserve the right to refuse service if a pet poses a severe safety risk to our grooming staff.
5. Intellectual Property & Tech Infrastructure
All content, branding, logos, graphics, and software scripts on pawnose.in are the intellectual property of PawNose and Mr. Arshu. The platform's backend operations and digital management are optimized in collaboration with AlixDeal Company.
6. Contact Information
If you have any questions, concerns, or appointment inquiries regarding our Privacy Policy or Booking Terms, please reach out to us:
- Founder: Mr. Arshu
- Location: Clement Town, Graphic Era, Azaad Nagar, Dehradun
- Phone / WhatsApp: +91-9759200038 / +91-7351150482
- Email: info@pawnose.in